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1.
What is RoHS? |
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Restriction
of Hazardous Substances |
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2.
When will CMS start to be RoHS compliant ?
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July
2005 (started) |
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3.
When will CMS 100% RoHS compliant ? |
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Hard
to tell, many parts, especially, IC and EOL parts which are the manufacturers
do not have priority to convert |
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them
to RoHS compliant. Generally speaking, VTech CMS product is 95%+ RoHS by
May 2006. |
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4.
Do you provide a service to convert my product to RoHS compliant ? |
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Certainly. |
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5.
Product Types in CMS |
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- Professional
Audio |
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- Switching
mode power supply (industrial grade) |
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- Home
Appliance (electronic controls) |
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- Instrumentation,
Digital Meters |
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- Medical
(Blood tester and ultrasound scanner PCBA) |
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- RF and
Telecommunications products |
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- Wireless
Products |
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Specialized
in RF areas |
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6.
Do you have China domestic sales rights ? |
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Yes. However,
owing to WTO and corresponding reduction of import tax of finished products,
the saving to |
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produce
the product and directly sells in China locally vs paying import tax of
finished product is diminishing. The |
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advantage
is gradually going away. |
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7.
Do you provide turnkey and design (ODM) services ? |
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Certainly.
For ODM product, since we are not a pure design house, the design capability
is a "service" to the |
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customer,
we want the MP order which follows instead of just sell the design. |
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8.
Who owns the IP of the design ? |
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The customer
does. Full set of dwg, softcopy both mech and electronic will be passed
to the customer after the |
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design
is completed. In return, since the customer owns the design, they need to
pay for the design costs too. |
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9.
What is the size of business then CMS starts to be interested ? |
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Generally
speaking, $1M in the first year, with sufficient electronic content (which
is our core business and |
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purchasing
strength). |
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10.
I want to buy VTech phone / toys |
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We are
a different division, the CMS of the same VTech company. Please leave your
contact and we will forward |
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your request
to their responsible sales people. |
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11.
Do you have European and North American office ? |
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USA -
yes, in Cambridge MA |
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Europe
- No, but we do have rep partner in Germany |
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12.
What is your typical turn-around time for a quotation? |
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2 weeks. |
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13.
Where is your manufacturing plant located? |
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VTech
Science Park, Xia Ling Bei Management Zone, Liaobu, Dongguan. |
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14.
Can you provide turn-key products, including packaging, ready for shelf
display? |
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Yes. |
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15.
Do you outsource tooling or do you have your own tooling department? |
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Yes, VTech
has own tooling shop in Qing Yuan, Guangdong and Houjie, Dongguan. |
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16.
Can you ship products directly to my customer at our request ? |
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Yes, VTech
did a lot of drop shipment from Hong Kong, Guangzhou and Shenzhen. |
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17.
Do you have SLA capabilities and what is your typical lead time ? |
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Yes, we
can do SLA and typical lead time is around 3-5 days. It depends on complexity
and quantity to be made. |
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18.
What approvals and certification does your manufacturing facility have? |
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ISO9001:2000,
ISO14001, TL9001, ISO13488 and TS16949. |
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19.
How many active customers does VTech's CMS division have? |
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40 to
45 |
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20.
What is your typical warranty and can I extend the warranty, i.e. from 1
year to 2 years? |
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VTech
will offer 1 year warranty for workmanship defects from the date of delivery. |
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VTech
will charge additional 1% on product price to extend 1 year warranty. |
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©
2002 - 2008 VTech Holdings Ltd. All Rights Reserved |
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